General Information
- What is the login website address?
The login website is http://mtc.emarketron.com In addition, we have http://mtcweb.emarketron.com that can be used to access your Marketron applications without having the Citrix Client installed.
- What are the limitations of MTCWeb.emarketron.com?
mtcweb.emarketron.com site allows users to run their Marketron applications without having a Citrix Client installed on their PC using a modern browser. However, there are limitations; on MTCWeb, you cannot Copy/Paste or upload/download files from your PC to the application. Due to these limitations, Marketron recommends installing the Citrix Client for daily use.

Account
- How do I change my password?
You may change your password by visiting https://MyAccount.emarketron.com/DirectoryUpdate. While you're there, be sure and setup your security questions in case you forget your new password.
- How do I change my account settings?
You may change your account settings & password reset profile by visiting https://MyAccount.emarketron.com/DirectoryUpdate
- I forgot my password. How do I reset it?
If you have setup your password reset profile, you may reset your password by visiting https://MyAccount.emarketron.com/DirectoryPassword. If you have not previously setup your profile, please contact your designated user manager.
Apr 03, 2015 Support for Mac OS X 10.10; Native Full-Screen and Spaces Support. Enables use of multiple monitors without the need to disable 'Displays have separate Spaces' Simplified Citrix Viewer; Improved logging; View the list of countries that may have export or import restrictions for products containing strong (128-bit or greater) encryption. Citrix Files Drive is Unavailable. Citrix Files gives you access to the files on your Workspace account by making them available as a storage drive (like an SD card or a thumb drive). This drive needs to mount itself into your Mac's file system before files can be accessed from Citrix Files.
Citrix Client
- What version of Citrix is needed?
If you are running Windows 7 or above, you should run 4.9. If you are running Mac OSX 10.8 or greater, use version 12.1 for Mac. Marketron no longer supports Windows XP. You can find all the installers below, under downloads
- How do I know what version of Citrix I have installed?
If you are running Windows, open up Windows Explorer or My Computer and navigate to the following location C:Program Files (x86)CitrixICA Client or C:Program FilesCitrixICA Client and locate the 'version.dat' file and open in notepad. Compare the first 3 digits of the number to the below table.
14.9.xxxx = Receiver v4.9 (current)
14.4.xxxx = Receiver v4.4
14.3.xxxx = Receiver v4.3
14.2.xxxx = Receiver v4.2
To determine Citrix version on a Mac, launch Citrix Receiver, and select About Citrix Receiver from the menu bar. - What are the recommended steps to upgrade my Citrix client?
We have made Citrix client upgrades very easy. Simply download one of the appropriate installers below and run them. The new installers will automatically remove the old version for you. If you are unsure, please contact your IT staff or our friendly Support Department at help@marketron.com.
Downloads
- Citrix Receiver v4.12 for Marketron & VT Traffic Cloud
This download is for Windows users on Windows 7, Windows 8, or Windows 10 only. You must have Administrative privileges on your computer to install this version.
- Citrix Receiver for Mac OSX 10.11 and 10.12
This download is for Mac users running Mac OS X 10.11 - 10.12
- Citrix Workspace app for Mac OSX 10.13 or greater.
- Citrix Receiver Cleanup Utility
This download may be needed to resolve Citrix Client installation issues by support or your IT staff.
Helpful Links
- Marketron Links
Log on to www.MyMarketron.com for product manuals, help files, training videos, and support information.
AdvertisingPortal.emarketron.com -The Advertising Portal gives you the ability to:View and download current and historical eInvoices from stations using Marketron services.When eInvoices are available, an email notification will be sent to you from: 'Marketron Advertising Portal'.Additionally, you may have the ability to process secure electronic payments to the stations on which you advertise, if those stations subscribe to the Marketron PayNow service.When needed, you may request changes to your account such as: address, contacts and invoice delivery options.

Additional Resources


Citrix Workspace For Mac

Citrix Viewer For Mac
To remove files remaining : https://support.citrix.com/article/CTX134237