Posted   by 

Citrix Access To Clairvia From Home

When using Citrix, you can access your local hard drive to save files. This can be done by downloading Citrix Workspace, but does not work with the web client. Here is a guide on how to access files saved locally when using Citrix Workspace.

  1. Advent Health Clairvia From Home
  2. Citrix Access To Clairvia From Home Free

© 2002-2020 Cerner Corporation 8.6.5 Click for Help Contact your Help Desk for assistance. Home personal computer (PC), or equivalent, and from outside the Mercy network (Intranet) is contingent upon the use of the ‘Citrix Receiver’ application (“Program”) provided by Citrix Systems, Inc. Mercy provides a hyperlink (labeled Citrix Receiver) to access, download, and use this Program.

IT IS IMPORTANT TO KNOW WHERE YOU ARE SAVING YOUR FILES! THE DEFAULT LOCATION FOR XENAPP IS ON YOUR CAE FILESPACE. MAKING CHANGES TO THE DEFAULT LOCATION CAN RESULT IN SAVING ON THE XENAPP SERVER DESKTOP. THIS WILL RESULT IN THE LOSS OF YOUR FILES!
If you would like to change the option to save your work from XenApp to your local drive on a Windows computer, follow the directions below. UNTIL YOU ARE SURE that you are saving to the correct location double check that the files are where you want them to be before exiting the program. You can install workspace by following this KB article: https://kb.wisc.edu/cae/page.php?id=34016
1. Open Citrix Workspace and log in.

2. Open a program in the workspace. For this example, Maple is used.
3. When the program opens, go system tray in the lower right corner of the screen(the ^). Right click on Citrix Workspace, and click 'Connection Center'.
4. This will bring up your Connection Center settings. Next, click Preferences (highlighted in yellow).
5. When your preferences have opened, navigate to File Access and make sure that 'Read and write' access is selected.

That should allow Citrix to access files that you have saved on your local hard drive.
6. To access/open files, click 'File' on the top left on 'Open.' There you will see your device's files.
You should now see an icon for you computer's Hard drive. It should be listed as something like 'Local Disk (C: on YourComputerName). Drive letter may be different depending on how your computer is set up. DANGER: There is another Local Disc (C:), which we have 'X'd' out. That is the drive on the XenApp server. DO NOT SAVE YOUR WORK THERE! It will most likely be lost forever if you do. We can't disable, rename or hide it and many students have lost their work by saving there.

See Also:

Citrix Access To Clairvia From HomeCitrix Access To Clairvia From Home
Keywords:xenapp xen app citrix receiver local hard drive files citrix workspace windowsSuggest keywordsDoc ID:34955
Owner:Dan S.Group:Computer-Aided Engineering
Created:2013-10-31 10:45 CDTUpdated:2021-05-06 09:21 CDT
Sites:Computer-Aided Engineering
Feedback:29109CommentSuggest a new document

Citrix Remote Access (VDI) is the preferred method of remote access using any Windows PC, Mac computer, iPad, etc. This utilizes the Citrix Receiver to access the virtualized Windows Desktop internally on the SBMed network, allowing users to securely access most applications (Cerner PowerChart, PACS, Remote Desktop, etc.).

The Citrix VDI offers improved features, security and performance, and can be accessed via the following link:

Web

All Stony Brook Medicine faculty and staff who need remote access are encouraged to use Citrix VDI for their SBM application requirements. Please see the links below for directions on how to access the new system via your personal desktop, laptop, or iPad/tablet.

Windows:Instructions

macOS:Instructions

Advent Health Clairvia From Home

iOS (iPad): Instructions

From

Citrix Access To Clairvia From Home Free

If you have any questions or concerns, do not hesitate to contact our IT Help Desk at (631) 444-HELP.